Damaged, misprinted, or wrong items
If your shirt arrives damaged, has a printing defect, or is not the size or design you ordered, we will replace it or refund it at no cost to you.
Please let us know within [number of days] days of delivery. Email us at [support email]. Include your order number and a clear photo of the problem. You do not need to send the item back unless we ask.
Wrong size or change of mind
Each shirt is printed after you order, so we cannot take back items that arrive as ordered because the size did not work out or you changed your mind. Please check the size details on the product page before you order.
If a size is not right, write to us anyway. Email us at [support email]. We will do what we reasonably can to help.
Cancelling an order
If you need to cancel, write to us right away. Email us at [support email]. We can cancel and refund an order only if it has not gone to print yet. After printing starts, it cannot be cancelled.
Refunds
Approved refunds go back to the card or payment method you used at checkout. Your bank may take several business days to show the refund after we send it.
What we cannot cover
- Normal wear, washing damage, or fading after use. Follow the care label on the shirt.
- Small differences in print placement or color between the screen and the finished shirt.
- Packages lost because the shipping address was wrong or incomplete.
